Last updated 22 September 2026
Fitzli is provided by Samuel Zeidan, Gothenburg, Sweden. This page gathers what applies to cancellations and refunds of Fitzli Premium. It summarises sections 5 to 7 of the Terms of Service, which apply if anything here differs.
Fitzli Premium is only sold in the app, and refunds are handled by the store that received your payment. It cannot be bought on the web.
Purchases in the iPhone app go through Apple’s In-App Purchase. Request a refund from Apple at reportaproblem.apple.com. We cannot refund a purchase Apple received, and Apple makes the decision.
As a consumer you normally have a 14-day right of withdrawal under the Swedish Distance Contracts Act. Fitzli Premium is digital content that is delivered immediately after purchase, so at checkout you are expressly asked to consent to delivery beginning immediately and to thereby waive your right of withdrawal. If you do not give that consent, the purchase cannot be completed.
The waiver does not affect your rights if the service is defective, or any other rights you have under mandatory consumer law.
You can cancel at any time via Settings → Manage subscription in the app. It opens your Apple subscriptions for a purchase in the iPhone app. The cancellation takes effect at the end of the period you have paid for: you keep access until then and are not charged again. Cancelling does not by itself refund the current period.
Deleting your Fitzli account does not end a payment at Apple. Cancel the subscription first.
If something is wrong, you can always write to support@solutionsbyzeidan.se and we will help you further, including with a refund request.
Fitzli